Re-Treatment Policy

In the unlikely event that a reinfestation occurs within 30 days of the initial treatment, we will re-treat at NO-COST. In order to obtain our 30-day guarantee, all members of the family/household (including split-households) must be screened and/or professionally treated (if necessary) by our technicians in our clinics. And all head lice positive clients must follow the recommended at-home shampoo follow up on days 4, 8 & 12 post initial treatment.